:root{
  --bg:#f3f4f6;
  --surface:#ffffff;
  --surface-soft:#f8fafc;
  --surface-alt:#eef2f6;
  --ink:#101828;
  --ink-soft:#344054;
  --muted:#667085;
  --line:#dbe2ea;
  --line-strong:#c9d3df;
  --brand:#a61b2b;
  --brand-deep:#7d1320;
  --brand-soft:#fff2f4;
  --sidebar:#0f172a;
  --sidebar-soft:#182235;
  --success:#067647;
  --warning:#b54708;
  --danger:#b42318;
  --info:#175cd3;
  --shadow:0 14px 40px rgba(16,24,40,.08);
  --shadow-soft:0 8px 20px rgba(16,24,40,.05);
  --radius:22px;
  --radius-sm:14px;
  --max:1220px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;background:var(--bg);color:var(--ink);line-height:1.55}
a{color:inherit;text-decoration:none}
img{max-width:100%;display:block}
button,input,select,textarea{font:inherit}
.container{width:min(var(--max),calc(100% - 32px));margin:0 auto}
.section{padding:56px 0}
.section-tight{padding:32px 0 18px}
.alt-section{background:linear-gradient(180deg,#f8fafc 0%,#f4f6f8 100%);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.mt-20{margin-top:20px}
.center{text-align:center}
.muted{color:var(--muted)}
.kicker,.eyebrow,.panel-label{display:inline-flex;align-items:center;gap:8px;font-size:.78rem;letter-spacing:.08em;text-transform:uppercase;color:var(--brand);font-weight:800}
.kicker::before,.eyebrow::before,.panel-label::before{content:"";width:18px;height:2px;border-radius:999px;background:var(--brand)}
h1,h2,h3,h4{line-height:1.1;margin:0 0 12px}
h1{font-size:clamp(2.35rem,5vw,4.5rem)}
h2{font-size:clamp(1.65rem,3vw,2.4rem)}
h3{font-size:1.2rem}
p{margin:0 0 14px;color:var(--ink-soft)}
.site-header{position:sticky;top:0;z-index:40;background:rgba(255,255,255,.94);backdrop-filter:blur(16px);border-bottom:1px solid rgba(219,226,234,.92);box-shadow:0 10px 24px rgba(16,24,40,.04)}
.header-utility{background:#101828;color:#e5e7eb;border-bottom:1px solid rgba(255,255,255,.08)}
.utility-row{display:flex;align-items:center;justify-content:space-between;gap:16px;min-height:42px;font-size:.86rem}
.utility-info,.utility-links{display:flex;align-items:center;gap:18px;flex-wrap:wrap}
.utility-info span,.utility-links a{opacity:.92}
.utility-info a,.utility-links a{color:#fff;font-weight:700}
.utility-links a:hover{text-decoration:underline}
.header-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 0}
.brand{display:flex;align-items:center;gap:12px;min-width:0}
.brand img{width:84px;height:84px;object-fit:contain;border-radius:20px;background:transparent;border:0;padding:0;filter:drop-shadow(0 10px 20px rgba(16,24,40,.12))}
.brand-mark{display:grid;gap:2px}
.brand-mark span:first-child{font-weight:800;font-size:1.06rem;color:var(--ink)}
.brand-mark span:last-child{font-size:.86rem;color:var(--muted)}
.main-nav{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.main-nav a{padding:10px 14px;border-radius:999px;color:var(--ink-soft);font-weight:700;font-size:.95rem}
.main-nav a.active,.main-nav a:hover{background:#fff;border:1px solid var(--line);box-shadow:var(--shadow-soft);color:var(--ink)}
.header-actions{display:flex;align-items:center;gap:10px}
.header-actions .btn.active{background:#fff;border-color:#f2b8bf;color:var(--brand)}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:999px;padding:12px 16px;font-weight:800;border:1px solid transparent;cursor:pointer;transition:.2s ease}
.btn:hover{transform:translateY(-1px)}
.btn-primary{background:linear-gradient(180deg,var(--brand) 0%,var(--brand-deep) 100%);color:#fff;box-shadow:0 10px 24px rgba(166,27,43,.22)}
.btn-secondary{background:#fff;border-color:var(--line);color:var(--ink)}
.btn-ghost{background:transparent;border-color:var(--line);color:var(--ink)}
.btn-sm{padding:9px 13px;font-size:.92rem}
.mobile-toggle{display:none}
.hero-home{padding:52px 0 30px;background:radial-gradient(circle at top left,rgba(166,27,43,.12),transparent 32%),linear-gradient(180deg,#ffffff 0%,#f6f8fa 100%);border-bottom:1px solid var(--line)}
.hero-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:28px;align-items:center}
.hero-copy p{font-size:1.06rem;max-width:780px}
.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin:24px 0}
.hero-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:24px}
.hero-stats div,.summary-card,.stat-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:18px;box-shadow:var(--shadow-soft)}
.hero-stats strong,.summary-card strong{display:block;font-size:1.3rem}
.hero-stats span,.summary-card small{display:block;color:var(--muted);margin-top:8px}
.hero-stack{display:grid;gap:16px}
.info-panel,.panel,.form-card,.photo-card,.service-card,.notice-card,.process-step,.card,.ops-board,.summary-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.info-panel,.panel,.ops-board{padding:24px}
.info-panel.tall{min-height:100%}
.photo-card{padding:12px;overflow:hidden}
.photo-card img{width:100%;height:100%;object-fit:cover;border-radius:18px}
.photo-card.tall{min-height:440px}
.photo-card.square{min-height:380px}
.contact-line{display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-bottom:1px solid var(--line)}
.contact-line:last-child{border-bottom:0;padding-bottom:0}
.contact-line span{color:var(--muted)}
.contact-line strong{font-size:1.02rem;text-align:right}
.section-head{display:flex;justify-content:space-between;gap:16px;align-items:end;margin-bottom:22px}
.section-head.compact{margin-bottom:20px}
.section-head p{max-width:620px}
.grid{display:grid;gap:16px}
.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}
.split-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:22px;align-items:start}
.request-layout{grid-template-columns:1.1fr .9fr}
.service-card{padding:24px}
.service-head{display:grid;gap:10px;margin-bottom:10px}
.tag,.badge{display:inline-flex;align-items:center;justify-content:center;padding:8px 12px;border-radius:999px;background:var(--brand-soft);color:var(--brand);font-size:.83rem;font-weight:800;border:1px solid rgba(166,27,43,.14)}
.badge{background:#fff;color:var(--ink-soft);border-color:var(--line);font-weight:700}
.text-link{font-weight:800;color:var(--brand)}
.check-grid{display:grid;gap:12px}
.check-item{display:flex;align-items:flex-start;gap:10px;color:var(--ink-soft)}
.check-item::before{content:"✓";display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;flex:none;border-radius:999px;background:var(--brand-soft);color:var(--brand);font-weight:800}
.ops-board-head,.panel-head,.route-meta{display:flex;justify-content:space-between;gap:12px;align-items:center}
.notice-list,.card-list,.stack-col,.portal-list,.settings-list{display:grid;gap:14px}
.notice-card{padding:20px}
.notice-card.large{min-height:210px}
.notice-card.dark{background:rgba(255,255,255,.06);border-color:rgba(255,255,255,.1);color:#fff;box-shadow:none}
.notice-card.dark p{color:rgba(255,255,255,.72)}
.notice-meta{color:var(--muted);font-size:.92rem;margin-top:10px}
.process-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}
.process-step{padding:22px}
.process-step span{display:inline-flex;width:42px;height:42px;align-items:center;justify-content:center;border-radius:999px;background:var(--brand-soft);color:var(--brand);font-weight:800;margin-bottom:14px}
.action-banner{display:flex;justify-content:space-between;align-items:center;gap:18px;background:linear-gradient(135deg,#fff 0%,#fff5f6 100%);border:1px solid #f1d0d5;border-radius:28px;padding:28px;box-shadow:var(--shadow)}
.hero-simple{padding:54px 0 28px;background:linear-gradient(180deg,#fff 0%,#f8fafc 100%);border-bottom:1px solid var(--line)}
.hero-simple p{max-width:760px}
.quick-links{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}
.quick-links a{padding:10px 14px;background:#fff;border:1px solid var(--line);border-radius:999px;font-weight:700}
.form-card{padding:24px}
.field-grid{display:grid;gap:16px}
.field-grid.two-up{grid-template-columns:repeat(2,minmax(0,1fr))}
.field{display:grid;gap:8px}
.field label{font-weight:700;color:var(--ink-soft)}
.field input,.field select,.field textarea{width:100%;padding:14px 14px;border:1px solid var(--line-strong);background:#fff;border-radius:16px;color:var(--ink)}
.field textarea{min-height:150px;resize:vertical}
.field.full{grid-column:1/-1}
.form-actions{display:flex;justify-content:flex-start;gap:10px;margin-top:18px}
.help{font-size:.92rem;color:var(--muted)}
.portal-shell{display:grid;grid-template-columns:1.05fr .95fr;gap:18px}
.portal-item{padding:18px;border:1px solid var(--line);border-radius:16px;background:#fff}
.footer{margin-top:48px;background:#101828;color:#fff;padding:38px 0 18px}
.brand-footer img{background:#fff}
.footer-grid{display:grid;grid-template-columns:1.1fr .95fr .95fr;gap:24px;align-items:start}
.footer h4{margin:0 0 12px}
.footer ul{padding:0;margin:0;list-style:none;display:grid;gap:8px}
.footer li,.footer-copy,.footer .brand-mark span:last-child{color:rgba(255,255,255,.72)}
.footer-bottom{padding-top:16px;margin-top:16px;border-top:1px solid rgba(255,255,255,.12);color:rgba(255,255,255,.58)}
.toast{position:fixed;right:18px;bottom:18px;z-index:99;background:#101828;color:#fff;padding:14px 16px;border-radius:16px;box-shadow:var(--shadow);opacity:0;transform:translateY(20px);transition:.22s ease;pointer-events:none}
.toast.show{opacity:1;transform:translateY(0)}

/* admin */
.admin-body{background:#edf2f7}
.admin-shell{display:grid;grid-template-columns:280px 1fr;min-height:100vh}
.admin-sidebar{position:sticky;top:0;height:100vh;overflow:auto;background:linear-gradient(180deg,var(--sidebar) 0%,#101828 100%);padding:18px;color:#fff}
.admin-brand{display:flex;gap:12px;align-items:center;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.08);padding:14px;border-radius:20px}
.admin-brand img{width:60px;height:60px;object-fit:contain;border-radius:14px;background:#fff;padding:8px;border:1px solid rgba(255,255,255,.08)}
.admin-brand small{display:block;color:rgba(255,255,255,.66)}
.ops-pill-row{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0 10px}
.ops-pill{display:inline-flex;padding:7px 10px;border-radius:999px;background:rgba(255,255,255,.08);color:#fff;font-size:.82rem;font-weight:700}
.admin-nav{display:grid;gap:6px;margin-top:8px}
.admin-nav a{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;border-radius:14px;color:rgba(255,255,255,.78);font-weight:700}
.admin-nav a.active,.admin-nav a:hover{background:rgba(255,255,255,.1);color:#fff}
.admin-nav .count{min-width:32px;padding:2px 8px;border-radius:999px;text-align:center;background:rgba(255,255,255,.08);font-size:.82rem;color:inherit}
.sidebar-note{margin-top:18px;padding:16px;border-radius:18px;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.08)}
.sidebar-note-label{font-size:.76rem;letter-spacing:.08em;text-transform:uppercase;color:#fda4af;font-weight:800;margin-bottom:10px}
.sidebar-note p{color:rgba(255,255,255,.72);margin:10px 0 0}
.admin-main{padding:22px}
.admin-topbar{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px}
.admin-topbar h1{font-size:2.3rem;margin:8px 0 6px}
.topbar-copy{max-width:700px;margin:0}
.topbar-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:flex-end}
.search-box{display:flex;align-items:center;gap:10px;padding:12px 14px;background:#fff;border:1px solid var(--line);border-radius:16px;min-width:320px;box-shadow:var(--shadow-soft)}
.search-box input{border:0;outline:0;width:100%;background:transparent}
.kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:20px;padding:20px;box-shadow:var(--shadow)}
.kpi .label{font-size:.92rem;color:var(--muted);font-weight:700}
.kpi .value{font-size:2rem;font-weight:800;margin-top:8px}
.kpi .delta{margin-top:10px;font-weight:700;font-size:.92rem}
.kpi .delta.good{color:var(--success)}
.kpi .delta.warn{color:var(--warning)}
.admin-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:16px;margin-top:16px}
.mini-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.metric-chip{padding:12px;border:1px solid var(--line);border-radius:14px;background:var(--surface-soft)}
.metric-chip strong{display:block;font-size:1.15rem;margin-top:6px}
.route-card{padding:18px;border:1px solid var(--line);border-radius:18px;background:#fff;display:grid;gap:12px}
.progress-list{display:grid;gap:14px}
.progress-item{display:grid;gap:8px}
.progress-track{height:10px;background:#eef2f5;border-radius:999px;overflow:hidden}
.progress-bar{height:100%;background:linear-gradient(90deg,var(--brand) 0%,#d92d44 100%);border-radius:999px}
.summary-row{display:grid;gap:16px;margin-bottom:16px}
.summary-row.three{grid-template-columns:repeat(3,minmax(0,1fr))}
.summary-card span{display:block;color:var(--muted);font-weight:700;margin-bottom:8px}
.summary-card strong{font-size:1.65rem}
.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:18px}
.admin-table{width:100%;border-collapse:collapse;background:#fff;min-width:760px}
.admin-table th,.admin-table td{padding:14px 16px;text-align:left;border-bottom:1px solid var(--line)}
.admin-table th{font-size:.83rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);background:#f8fafc}
.admin-table tbody tr:hover{background:#fafbfc}
.admin-table td small{display:block;color:var(--muted);margin-top:4px}
.status{display:inline-flex;align-items:center;justify-content:center;padding:7px 10px;border-radius:999px;font-size:.83rem;font-weight:800;border:1px solid transparent}
.status.success{color:var(--success);background:#ecfdf3;border-color:#d1fadf}
.status.warning{color:var(--warning);background:#fffaeb;border-color:#fedf89}
.status.danger{color:var(--danger);background:#fef3f2;border-color:#fecdca}
.status.info{color:var(--info);background:#eff8ff;border-color:#b2ddff}
.settings-item{padding:16px;border:1px solid var(--line);border-radius:16px;background:#fff}
.settings-item p{margin:8px 0 0}
.reports-layout{grid-template-columns:.95fr 1.05fr}

/* login */
.login-wrap{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr;background:#0f172a;color:#fff}
.login-side{padding:54px;background:linear-gradient(140deg,rgba(9,14,23,.92) 0%,rgba(17,24,39,.82) 100%),url('../img/truck-rolloff.png') center/cover no-repeat;display:flex;flex-direction:column;justify-content:space-between}
.login-side h1{font-size:3.4rem}
.login-side p{max-width:560px;color:rgba(255,255,255,.8);font-size:1.02rem}
.login-panel-wrap{display:grid;place-items:center;padding:28px;background:#f3f4f6}
.login-panel{width:min(520px,100%);padding:32px;background:#fff;border:1px solid var(--line);border-radius:28px;box-shadow:var(--shadow);color:var(--ink)}
.login-info-box{padding:16px;background:#f8fafc;border:1px solid var(--line);border-radius:18px;margin-bottom:18px}
.login-side-note{max-width:480px}

@media (max-width: 1120px){
  .hero-grid,.split-grid,.portal-shell,.admin-grid,.reports-layout,.footer-grid,.login-wrap,.request-layout{grid-template-columns:1fr}
  .kpi-grid,.process-grid,.summary-row.three{grid-template-columns:repeat(2,minmax(0,1fr))}
  .admin-shell{grid-template-columns:1fr}
  .admin-sidebar{position:relative;height:auto}
}
@media (max-width: 820px){
  .container{width:min(var(--max),calc(100% - 22px))}
  .utility-row{align-items:flex-start;padding:10px 0}
  .utility-info,.utility-links{gap:10px}
  .header-row{flex-wrap:wrap}
  .main-nav,.header-actions{display:none;flex-direction:column;align-items:stretch;width:100%}
  .main-nav a,.header-actions .btn{width:100%;justify-content:center}
  .mobile-toggle{display:inline-flex}
  .grid-2,.grid-3,.grid-4,.hero-stats,.kpi-grid,.process-grid,.field-grid.two-up,.summary-row.three{grid-template-columns:1fr}
  .admin-topbar,.ops-board-head,.panel-head,.action-banner,.contact-line{flex-direction:column;align-items:flex-start}
  .topbar-actions,.search-box{width:100%}
  .search-box{min-width:0}
  .admin-main{padding:14px}
  h1{font-size:clamp(2rem,8vw,3rem)}
  .login-side{padding:34px}
  .login-panel{padding:22px}
}