KC Dumpsters provides service for the City of Graham, but City Hall remains the direct point of contact for new accounts, account changes, extra carts, missed city pickups, and official city-service questions.
For city solid waste questions, account setup, and missed service inside city limits, call City Hall at 940-549-3322.
KC handles collection work, route execution, and posted service notices. City-account changes still need to follow the city process.
Use these as the quick-reference points customers ask about most often.
Residential polycarts are picked up once per week on the assigned service day. If the address is close to a route border, confirm the exact day with City Hall.
Commercial dumpster routes are set by the city service board. Commercial polycarts are listed as Monday pickup on current public materials.
Current public materials list 95-gallon carts for city service. Extra carts and replacement requests should go through City Hall.
Bulk collection is listed as the 1st and 3rd Thursday of each month unless otherwise posted. Customers should call City Hall to schedule it.
If a holiday changes the route, updates should be posted through the website, Facebook, and City Hall communications.
Do not place tires, paint, solvents, pesticides, automotive fluids, batteries, electronics, or similar hazardous material in polycarts.
