Rural trash service

Weekly route service for rural customers outside city pickup.

Use this page for new service requests, cart issues, route questions, and missed-pickup reporting. Route order may change when weather, route balancing, or truck issues require it.

Basic service expectations

Set cart out before route day starts

Keep the lid closed and do not overload the cart

Use route notices for weather or delay information

Report missed service with the address and route day

95 gallon polycart service

Current public materials reference 95 gallon carts for rural accounts.

Autopay and billing

Autopay is preferred because it helps avoid service delays caused by missed payments. Bills can also be handled online or by phone.

Common issue

Missed pickup

If the cart was out on time and service was missed, send the address and route day through the contact page so the office can review the route board.

Report an issue

Account change

New service or restart

Use the request page to start service, restart a paused account, or request a replacement cart.

Request rural service